This policy outlines data handling practices for ScaleSpeaks (Novanta Group Pty Ltd) in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It must undergo formal legal verification prior to production launch.
Privacy Policy
Last reviewed: October 2026 • Effective upon commercial publication • Operating in Melbourne, Victoria, Australia
1. Introduction & Overview
ScaleSpeaks operates under Novanta Group Pty Ltd ("ScaleSpeaks", "we", "our" or "us"), based in Melbourne, Victoria, Australia. We are committed to safeguarding personal information collected from visitors, consultation participants and commercial clients in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
When you interact with our website, request a consultation, or communicate with our systems, we may collect:
- Contact details such as your full name, business email address, phone number, and organization name.
- Industry category and specific services or automation workflows of interest.
- Information provided during strategic consultations and enquiry forms.
- Technical interaction data including device attributes, browser identifiers and session timestamps.
3. Purpose of Collection & Use
We use collected information solely for genuine business purposes, including:
- Responding to enquiries and assessing technical feasibility for requested automation systems.
- Scheduling and hosting strategic consultation sessions.
- Configuring, testing and maintaining client-authorized communication workflows.
- Meeting statutory compliance and record-keeping requirements under Australian law.
4. Disclosure & Service Providers
We do not sell, rent, or trade your personal information. To deliver our services, your information may be processed by trusted third-party service providers — such as communication, customer relationship management, calendar and messaging platforms — engaged under appropriate data-handling arrangements. We take reasonable steps to ensure these providers handle information in line with applicable Australian privacy standards. In healthcare and professional contexts, system integration workflows respect client confidentiality guidelines and relevant privacy safeguards.
5. Storage & Data Security
We implement physical, technical and administrative security measures to prevent unauthorized access, modification, or disclosure of collected data.
6. Access & Contact Inquiries
You may request access to, or correction of, personal information held by Novanta Group Pty Ltd. Inquiries regarding our privacy practices should be directed through our official website contact channels or directly during scheduled consultations.